Retain More Customers With Smarter Support Operations – Getting new customers is tough. But keeping them is even harder. A lot of businesses spend big money trying to win people over. But then they drop the ball on support. That’s where smart support operations come in. They help you keep the customers you already worked so hard to get. Your product might be solid. But if people run into problems and can’t get help, they won’t stick around. They’ll leave. And they’ll probably tell others, too. That’s why smart companies are rethinking how they handle support. It’s no longer just…