Remote access software tools allows you to access or view from any location in the world. The functionality offers the much-needed versatility and convenience because it can help you handle various tasks like moving files from one pc to another efficiently without using a file-sharing software or email.
Zoho Assist offers excellent customer support through on-demand remote access tools, outsourced MSP support, and IT help desks. The web-based remote support tool can manage in-house devices’ unattended access sessions on laptops, PC’s mobile devices, and servers. The SSL 256-BIT AES encryption ensures that users can perform file transfer safely.
The widely trusted remote control software is ideal for small or large companies. The software has integrated video and voice chat for better customer support, on-demand remote support to facilitate troubleshooting before installation, automatic detection of active monitors, and supports multiple monitors. Getting Zoho Assist will cost you a minimum of $8 monthly.
The software provides a simple, reliable, and quick way of accessing a computer remotely. Using Parallels Access is an excellent way to retrieve your applications and files regardless of your location in the world. It allows you to connect with your desktop with a few clicks from any web browser or mobile device without needing extra hardware.
Parallels Access has complete optimal readability and screen resolution optimization, allows you to edit files and copy/paste texts remotely, and lets you manage files by copying, deleting, sorting, and renaming. It facilitates colleagues’ collaboration through file sharing. A plan for not more than five computers will cost you from 19.99 annually and $49 annually for the unlimited users’ business plans.
With over 2 billion users, TeamViewer is undoubtedly one of the widely used remote access tools. The remote control software has several solutions, including mobile device support, remote support, patch management and remote monitoring, IoT remote assistance, and global video conferencing. TeamViewer pioneered remote access for iPhones, Macs, and iPads.
Although more tools are compatible with Apple devices today, not all of them do an impeccable job like TeamViewer. Individuals can download TeamViewer for free, but companies can ask for a 2-weeks commercial trial before purchasing a license. With TeamViewer, you can do in-session collaborations for tech support and co-worker, access servers remotely, and customize modules with company branding and logos.
It is specifically designed for the Information Technology help desk and fully lets your team control your IT infrastructure. Remote Utilities is not built for small businesses or the average Joe but people with advanced requirements and IT teams. Although it is more complicated than other tools, technical individuals can use it effortlessly.
The pricing begins at $99, accommodating a maximum of 20 endpoints per tech. Remote Utilities is easily scalable, compatible with Android, Windows, iOS, Mac, and Linux, has two-factor authentication and does not have automatic, unexpected, or mandatory upgrades.
Every tool has its best qualities and shortcomings, so the best tool depends on your needs. When choosing the best remote control tool, consider the compatibility with other devices, security, functionality, support, and the number of users.